“Come Monday…” is a weekly series that will
involve a review of (or commentary about) websites, movies, documentaries,
television shows, sports, music, and whatever else may tickle my fancy at the
time. Be assured that these reviews will
be generally positive, as in accordance to the Jimmy Buffett song “Come
Monday.” This is subject to change,
however. In fact, I would be most
derelict in my duties to neglect going on a rant every once in a while. For rants promote change, and change can be
good—right? Therefore, since good is
generally considered as being a positive force in 99.3% of the parallel
universes that I am aware of, even a rant could be considered as being
something positive, and a genuine hissy-fit would be even better (so I’m told).
We want you to buy with confidence anytime you
make a purchase on the Amazon.com website or use Amazon Payments; that's why we
guarantee purchases from third-party sellers when payment is made via the
Amazon.com website or when you use Amazon Payments for qualified purchases on
third-party websites. The condition of the item you buy and its timely delivery
are guaranteed under the Amazon A-to-z Guarantee. The Amazon A-to-z Guarantee
will also reimburse you if you do not receive an agreed upon refund from a
third-party seller or if a third-party seller charged an amount greater than
the amount you authorized for your purchase.
I know of some, who
have not received the best of service from [Amazon.com] (in their
opinion). In fact, one can literally see
steam starting to roll out of her ears when my sister-in-law is asked about her
experience with Amazon.com.
I, on the other
hand, have received nothing but incredible service from the online retail
giant. Whether or not this has anything
to do with me finally getting some of the respect I so richly deserve to
receive, I do not know, but I can tell you that they have bent over backward to
make sure I was happy (in my opinion).
Some trouble with a
couple of items I recently purchased on the site serve as perfect examples of
how willing Amazon.com has been to insure my complete satisfaction. The trouble with one item was even totally my
fault. For I failed to notice that it
was the wrong cable when I ordered it, and not only did they immediately refund
my money when I asked if I could return it, they also did not require me to
send the wrong cable back!
The trouble with
the other item was not my fault. For it
simply did not work, and Amazon.com did want me to send it back. This was made as painless as possible, though. For they both arranged and paid for the
return shipping, and UPS truck picked up the package at our front door. Furthermore, the purchase price was returned
to me as soon as they received confirmation from UPS that the item had been
picked up. No, they did not even wait to
see if I had actually sent the item back to them!
Hey, I must admit
that I hate it when things go wrong with a purchase more than most, but when a
seller/distributor is sincere in their efforts to insure customer satisfaction
(within reason, of course) I am a very happy camper. Too bad [Dell] has gone over to the dark-side.
Please Also Visit:
